Moxy York

The staff were really friendly, the room was spacious and comfortable, loved all the games available at reception, and that it is dog friendly (although we didn’t bring our pups on this occasion, we definitely will in the future). We had a slight issue with the sink in our bedroom but when we shared this with a member of staff, this was seen to straight away with 5* service and smile.

I liked that we got a free cocktail upon arrival, the games available in the lobby and the Photo Booth. We also appreciated the dog picture wall.

The hotel is located very close to all main attractions, which is great. The décor is modern, quirky and so might not be to everyone's taste. Overall very clean, rooms are attended daily. However I missed a proper wardrobe - the room only had 3 hooks on the wall with 5 hangers for two of us. No shelving units, no additional storage space to keep your staff. There is only a glass shelve next to a bed, and not very big too. There is no fridge and the bathroom was rather small without any ventilation system. What was cool - the motion sensors waking up LED lights underneath the bed and inside the glass shelves edge. Mattress was very soft, which we didn't like as it was not very comfortable. But some people may prefer it over a hard mattress. The breakfast costs £ 12.50 per person, which you might think is not too bad, but the same food was served every single day-not even a change between scrambled and fried eggs for example. The breakfast was a bit of a downturn. However the staff is extremely nice, helpful, polite and creates a positive, welcoming atmosphere. Overall happy with the stay. This is more of a 'express' hotel, but the stay was generally very pleasant.

WOW Moxy Hotel is amazing I can only speak as I found it. I chose it as it looked quirky, modern great location in York. It didn’t fail to deliver, absolutely amazing. The rooms are modern, the bed was the most comfortable bed I’ve ever slept in. The staff are so friendly and go out their way to help you. Breakfast is a great choice you won’t be disappointed, seating area around the bar is spacious and immaculate. I would recommend a stay here without a doubt, I will be booking again! 100% outstanding!

This was our first time staying at a Moxy hotel, and we just wanted to share how much we truly enjoyed the experience! One of the main reasons we chose your hotel was because it’s dog-friendly—and we’re so glad we did. The staff were incredibly welcoming, not just to us but also to our dog, which made our stay even more special. We especially loved that we could bring our dog to the café area during breakfast. That thoughtful detail really stood out to us. We also really appreciated the variety of card games available for guests. It was such a fun way to unwind and spend quality time with my partner in the evening.